We work hard to ensure that our thousands of independent contractors who make up our, virtual on-demand network are empowered with the chance to gain new skills, certifications and industry knowledge. The staff at Working Solutions were extremely kind, helpful, and professional – and placed me almost immediately with a fantastic job that turned into a full-time career. Job Seeker. You can make your own schedules and hours. Their jobs include responding to e-mails, acting as the online chat representative to handle sales, service or technical issues and speaking directly via telephone to … 8 Questions You Should Absolutely Ask An Interviewer, The Dallas 500 – A list of North Texas’ most influential business leaders. Since 1996, we’ve led a network of independent contractors, all working from home as customer service agents, to deliver premium customer care and sales for businesses of all shapes and sizes. The information provided is from their perspective. Glassdoor will not work properly unless browser cookie support is enabled. Today, we’re writing about it again in order to protect you—and our reputation as a legitimate work-at-home company. From cool corporate jobs to thousands of virtual contact center agents throughout the United States and Canada, we always have opportunities for high-energy individuals who are passionate about, Current Employee - Quality Team in Mason City, IA, I love what I do and enjoy all of my co-workers. Unforeseen events. From across the U.S. and Canada, our workforce of sales, service and tech-support experts elevate customer care and improve business results. The process is very simple. How to Answer: What Are Your Strengths and Weaknesses? Check out the article here and learn more about how Working Solutions, Opportunity Finance Network, and our fellow CDFIs are serving as financial first responders to support economic recovery during these challenging times. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our virtual, onshore network ensures nonstop service. Other times, they’re a once-in-a-lifetime event, such as the COVID-19 pandemic. Working Solutions Review and Information Working Solutions, a 20+ year-old company, is an at-home customer service provider. That’s why we strive to create a vibrant work culture that includes a uniquely supportive virtual community for our remote-based agents and a great home office for our corporate team. For the next six months, forecasters predict above average activity, with 16 storms and eight hurricanes. Learn more >, So, there’s a big difference between being an order-taking service provider and a dedicated business partner. We appreciate your feedback. Do you have flexible, scalable contact center solutions to handle them and meet customer expectations? Founded by entrepreneur Kim Houlne, Working Solutions is a leader in contact center services and business outsourcing solutions. Your customers are mobile, and they’re social. Glassdoor will not work properly unless browser cookie support is enabled. I worked at Working Solutions full-time for less than a year. A home-business budget gives you the insight you need to make informed decisions and create realistic plans. Operational experts ensure your customer care performs as expected with on-demand delivery. This company prepped train over 300 hours promising minimum wage for the training hours after the training was over two months later the company only paid an $1.50 an hour this company is absolutely ridiculous!!! When you know how to make a home-business budget, you can account for financial transactions and make future projections. Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. Learn how to enable cookies. We are very open and transparent in our communication and we care about our agents and employees. What experience do you have related to this position? We help you maximize every interaction. I have been working at Working Solutions for more than a year, They are very flexible and will work with you. We optimize sales and service, increasing satisfaction and earning you more business. Sometimes, they come fast and furious, like a nor’easter or Category 4 hurricane. What do you think qualifies you for this position? Count on us. We’ll take on the burden of completing these and all the other necessary back-end tasks on your behalf. We have never paid anyone to write a review for us and never will. The first just bills for services rendered. This is the Working Solutions company profile. As if that wasn’t enough, add to them the COVID-19 pandemic, which only complicates matters. With 24 years of success, Working Solutions is a recognized leader in on-demand, onshore contact center outsourcing. My flight from LaGuardia is canceled—and there’s no more out today. More than ever, preparedness for customer service is paramount. GREAT COMPANY! Their 5 star ratings are false and were hired posters to give them high ratings on glassdoor! Since... – More. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Work At Home Telephone Customer Service Representative Inter­views, Remote Customer Service Representative Inter­views, How To Follow Up After an Interview (With Templates!